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IT Service Desk associate

Job ID: 24-04991
IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.  

This position is onsite and pays $25 an hour.
 
What you will be doing: 
- Remote, helpdesk and desktop support for all issues – hardware, software, application, and imaging
- Remote, helpdesk support through VPN
- Supporting Windows 10 and O365 environment
- PC Imaging using SCCM
- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication
 
What you will need: 
- 3-6+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support 
- Experience with Active Directory Azure, AD Azure
- Experience with remote support through VPN
- Experience with MFA – Multi-Factor Authentication
- Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations 
- Office 365, O365 
- Operational break/fix support
- Experience supporting Windows 10  
 
Work Ability: 
- Ability to lift up to approx. 40-50+ lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.
 
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