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Customer Job

Business Intelligence Engineer II

Job ID: 23-05464
100% Remote
Pay rate range - $65/hr. to $68/hr. on W2

Key Responsibilities
- Working with marketing, merchandising, product management and engineering to identify and scope data aggregations that facilitate analysis of most common customer behavioral questions.
- Partnering with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights made available through .
- Join large and growing BI/ Science team to leverage extensive music listening to better understand customers and contribute to product and marketing strategy.
- Defining and developing tests to identify the best way to reach, convert, and retain customers.
- Reporting to senior leadership and the team at large, on customer, product and marketing insights and trends.
- Proactively developing new metrics and studies to quantify customer behavior.
- Combining online web customer behavior and offline customer attributes to gain novel and powerful understanding of Digital Music customers.
- Quickly build a thorough understanding of the Digital Music industry, its seasonality and global business trends and continually monitor the impact of important industry developments.
- Work closely with finance team to conduct business and financial analysis, including forecasting and monitoring of key business activity.

Day to Day:-
Average day – most of the time will be spent on creating dashboards, and tableau dashboards, to report on metrics
After creation, perform a deep dive to understand which metrics moved and in which direction and why. Different dimensions to find root causes
Will work closely with project managers to understand metrics variations
Supporting weekly meetings with leadership and project mgr 

 

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