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Business Strategist

Job ID: 25-10346
Job Title: Business Strategist
Location: San Jose, CA (Hybrid – 2 days/week onsite. Open for San Francisco, CA as well)
Duration: 7 months
Contract Type: W2 only
Pay Rate: $70.43/Hour
 
Role Mandate:
  • We are looking for an experienced Strategy Manager to support strategic initiatives, business planning and operations across our Integrated Customer Experience (ICX) team. ICX combines frontline Sales and Support for Client, serving as the first point of contact for customers seeking assistance, inquiries, or opportunities to expand their footprint.
  • You will collaborate and work closely with partners across Sales & Support Delivery, Business Operations, Product Management, Customer Data Insights & Analytics, FP&A to drive forward critical initiatives.
  • It is a role that requires a combination of strategic expertise, curiosity, maturity and grit, with excellent judgment, and exceptional range (no task is too small to be performed with excellence).
  • Most importantly, the candidate will deliver through strong relationships and use excellent communication to reach alignment across executive teams, keep projects on track, and have fun.
 
Responsibilities
  • Use data to conduct in-depth analyses across areas of the business (e.g. customer segments / regions / product lines) to develop deep understanding of key drivers
  • Manage day-to-day operational needs which may include leading complex multi-functional projects on behalf of VP
  • Act as the strategic thought partner to various members of the Leadership team, helping craft the strategy for various business initiatives
 
Required Skills:
  • Strong interpersonal, analytical, and problem-solving skills, with a bent towards execution
  • Ability to synthesize complex ideas to a particular audience 
  • Assertive approach and track record of strategic story telling with ability to lead and influence all levels of partners, from working teams to executive leadership 
  • Experience with planning process, and/or metrics and measurement desired 
  • High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business
 
Education:
  • BA / BS required
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