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Change & Content Manager

Job ID: 24-05751
Job Title: Change & Content Manager
Location: McLean, VA
Duration: 3-6 month, CTH
Contract Type: W2 only
Pay Rate: $60 - $75.95/Hour
 
Responsibilities:
  • Responsible for the change management of critical enterprise projects by leveraging a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Assess change impacts by conducting impact analyses, assessing change readiness and stakeholder management.
  • Lead and support training and communication efforts for technology delivery and tools by enabling the design, development, delivery, and management of key communications.
  • Lead training efforts by providing input, document requirements and supporting the design and delivery of training programs.
  • Requires proficiency in agile methodology and technology implementations to streamline multiple methodologies into a concise package when necessary.
  • Sometimes referred to as the internal consultant, this senior level employee needs to be able to thrive in an environment with multi-disciplinary projects, therefore needs a broad knowledge of the firm and its key functions.
 
Qualifications:
  • 7-10 years related experience, 2+ years Agile methodology experience
  • Bachelor’s degree or equivalent work experience.
  • Experience in creating modern modes of training material such as On- Demand training Video series.
  • Strong change management and program management experience, proven ability to lead a complex and matrixed change effort across multiple portfolios
  • Lead change management communication strategy to ensure organizational change is easily understood, adopted, and measured.
  • Ability to facilitate meetings, influence stakeholders and effectively navigate company politics. Lead a cooperative effort among members of a project team.
  • Design & execute a comprehensive change strategy for various projects in Modern Delivery (MD), ensuring MD communications align with the company vision, business strategy and brand.
  • Ability to create simple visualizations for a diverse internal audience.
  • Translate complex data into digestible visuals and/or short videos for executive reporting.
  • Atlassian Suite experience (JIRA, Confluence)
  • Knowledge of the secondary mortgage market a plus
     
Keys to Success in this Role:
  • Energetic and strategic thinking change agent, not afraid be imaginative, balance risk and innovation to create unique solutions to everyday business problems.
  • Atlassian Suite experience (JIRA, Confluence)
  • Agile certifications
  • Change Management Certification
  • Self-starter that is an instinctual and critical problem solver; able to adapt and change directions in a fast-paced, risk averse environment.
  • Resourceful, able to work independently, self-manage workload as well as collaborate in a group setting using effective influence and negotiation skills.
  • Effective, credible communicator with strong creative presentation skills
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