close image
Back
Back
Back
Back
Refer a Friend

Customer Job

Cloud Marketplaces Global Operations Manager

Job ID: 25-10966
Job Title: Cloud Marketplaces Global Operations Manager 
Location: San Jose, CA (Hybrid – 3 days/week onsite)
Duration: 6 months
Contract Type: W2 only
Pay Rate: $56.34/Hour
 
Details: Client is growing and scaling its Marketplaces program with Cloud Tech Partners such as Microsoft and AWS. You will collaborate cross functionally from sales to back operations to increase Marketplace bookings and streamline quote to cash processes   
 
Key Responsibilities
Operations
  • Oversee the operational management and support of cloud marketplace programs, maintaining service levels and performance metrics: including private offers, transactable listings, and subscription management
  • Plan and manage migration of private offers to new private offers leveraging new billing features
  • Engage with Credit Team to monitor Azure Marketplace private offers and request new private offers as needed
  • Monitor and manage new countries available on Marketplace, collaborate with indirect tax team for approval on new country expansion
  • Update job aids with pre-sales consultants, Deal Desk analysts, Sales, Sales Helpdesk.  Plan and migrate job aids from slide decks to Wiki
 
Business Analysis/Process Improvement
  • Develop expertise on AWS and Microsoft Cloud Marketplace for growth. Evaluate how Marketplaces procurement can progress deals
  • Marketplace integration - Identify key contracting uses cases at Client and determine how to contract and book via AWS and Microsoft Marketplace, also include billing integration, and fulfillment processes
  • Lead cross-functional initiatives to improve Marketplace quote to cash process between Client’s financial system and AWS/Microsoft platform, reduce friction, and accelerate revenue conversion
 
Product Management
  • Become familiar with private offer operation on AWS Marketplace and Microsoft Azure Marketplace
  • Learn and become a specialist on Client’s Marketplace program, including familiarity with product catalog, eligibility guidelines and approval workflows
  • Track progress and follow up to completion of product listings on Cloud Marketplaces
  • Collaborate regularly with pre-sales consultants, partner managers, deal desk analysts, deal desk operations, legal, tax, credit for ongoing process improvement and new Marketplace feature rollout
  • Partner with Cloud Tech enablement team to ensure key internal teams are updated on new program guidelines and processes
 
Qualifications and skills
  • Bachelor's degree or equivalent work experience in a related field.
  • Experience in RevOps, Deal Desk, Sales Operations or Finance within a B2B SaaS environment
  • Data analysis and reporting
  • Process optimization and improvement
  • Flexible to variations of projects that may come up
Share Job

Share to

CV or resume

Choose file
or drag and drop file here
For best results, upload *.doc/.docx/.pdf format files only (File size must be less than 2MB)

Personal information

Tell us something about yourself

How may I help you?

Welcome to Intelliswift Bot

Agent Image

IntelliBot

Support Agent

Hi, Welcome to Intelliswift!
I am here to help you find your way! What are you looking for?

What are you looking for?