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Fraud Analyst - Intermediate (The Employee Monitoring Specialist)

Job ID: 26-00760

Pay rate range - $28/hr. to $30/hr.
Hybrid – In office Tuesdays & Wednesday & alternating Friday (2x a month)

Job Description:

Job Summary
Global investigation sends alerts to this team.
They receive alerts and will look into "Customer Connect” and will action accordingly.
The Employee Monitoring Specialist will primarily support the Employee Monitoring Program by working alerts received from Global Investigations (GI) I on a daily, weekly, and monthly basis.
This Program monitors, identifies, and escalates potential instances where employees may be acting contrary to Bank's Code of Conduct or engaging in fraudulent activity.
Using established Guidelines, the contractor will review, assess, and document decisions for each alert, ensuring consistent, high-quality rationale and timely escalation when required.
The role requires strong analytical skills, attention to detail, and the ability to work independently.
The contractor may also be asked to support additional operational or analytical tasks within the team as needed.

MUST HAVE
3+ yrs of similar work experience within banking industry
Excellent organization, time management & communications skills
Ability to quickly learn new systems
Excel (intermediate)& Sharepoint
Documentation/Accuracy: Able to write concise rationale on the findings
Able to manage a queue & prioritize work

Nice to have
Customer Connect application
Spotfire
PowerBI
Record handling confidentiality within Banking/FI
AML, Fraud or conduct investigations

Disqualifiers: Need to have proven ethical work practice (Code of conduct, confidentiality, working within given parameters).

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