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Customer Job

Growth Manager

Job ID: 24-04328
Growth Manager
San Francisco or San Jose Hybrid
12 Months
$83.1 per hour on W2

The Global Growth & Digital Sales team ensures customers derive membership value from our products, while delivering shareholder value. The team drives global revenue and subscriber growth through key business levers such as promotional strategy, customer acquisition, paid customer add-on/up-sell, and retention.

We are seeking a passionate, data-driven Growth Manager for our B2C Creative Cloud suite of products. As a Growth Manager, you will develop strategies and lead initiatives that maximize revenue impact by working in partnership with cross-functional teams (Marketing, Sales, Product, Customer Experience, Data Science and Analytics) on the highest impact opportunities to drive better conversion, expansion, or retention of customers. You will excel in strategic thinking, analytical rigor, stakeholder management and understand the SaaS customer journey, pain-points, and motivations. The ideal candidate will bring curiosity, a willingness to experiment, openness to risk, and a test-and-learn mindset.

Demonstrate strong data analysis skills to identify growth opportunities across customer lifecycle, refine strategies based on insights, analyze performance, and share recommendations.

Influence cross-functional partners (product, engineering, marketing, design, data science, analytics) to ensure alignment and resourcing for revenue growth initiatives.

Be accountable for key performance metrics related to the impact and reach of initiatives.

Develop presentations to showcase progress for initiatives, results, and recommendations as part of regular business reviews to partners and the leadership team.


What You'll Need to Succeed

Bachelor's degree or higher, quantitative field of study strongly preferred.

3-5 years of experience in a data-driven field like consulting, growth, investment banking, e-commerce, corporate finance in tech or SaaS

Experience developing and operationalizing strategic plans, including developing business case, navigating partner team priorities, and ensuring timely execution.

Exceptional data and analytical skills with proficiency in SQL and experience using analytic platforms and growth tools. Experience with Adobe Analytics is a plus.

Excellent communication and presentation skills, including ability to simplify complex ideas and systems.

Strong teamwork and project management skills, experience leading cross-functional, multi-stakeholder initiatives, with a track record of delivering results.

Willingness to roll up your sleeves and find creative solutions to ambiguous challenges.

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