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Customer Job

Logistics Operator (Freight forwarding)

Job ID: 25-08799

Pay rate range - $20/hr. to $25/hr. on W2
Onsite

Job Function/Description:

  • Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
  • Oversee import and export documentation and customs clearance procedures
  • Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
  • Arrange and track transportation schedules with trucking and shipping carriers
  • Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
  • Handle billing processes, including issuing invoices (A/R) and verifying vendor invoices (A/P)
  • Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
  • Conduct settlement processes and ensure timely closing of shipments
  • Maintain accurate records in internal TMS/ERP systems
  • Communicate effectively with customers, vendors, and internal management to resolve issues promptly
  • Support problem resolution related to delivery, damage, or loss

 

Qualifications:

  • 1–5 years of relevant experience in freight forwarding or logistics operations preferred
  • Familiarity with import/export procedures, customs, and warehouse/transportation coordination
  • Bilingual in Korean and English preferred
  • High school GED required; Bachelor's degree preferred
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Strong written and verbal communication, customer engagement, and problem-solving skills
  • Self-motivated, organized, and capable of handling high-pressure environments

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