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Customer Job

Operations Manager

Job ID: 24-05745
Pay rate range - $28/hr. to $31/hr. on W2
Schedule: Full onsite

Top skills:
1. Previous experience in production line management.
2. Ability to analyze and report the progress results of production management.
3. Knowledge of PC skills, especially MS Word, Excel, and PowerPoint.

Summary:
The main function of an operations manager is to ensure that the different departments in the company follow through with the plans and devices he/she makes for the business's success.

Skills:
Microsoft office, Word, Excel
Excellent organization and mathematical skills
Familiarity with Windows-based computer programs is a must

Education/Experience:
Bachelor's Degree in business or related field
Experience with payroll processing and wage attachment
5-7 years of Experience

KEY RESPONSIBILITIES/REQUIREMENTS:

Essential Duties and Responsibilities include the following: Other duties may be assigned
• Plan and distribute daily/weekly input and shipping plans of the repair production line.
• Monitor and ensure the execution of the plan.
• Review and conduct a self-assessment on the overall process of operation.
• Monitor process execution and ensure alignment with standard process documents.
• Compile weekly/monthly repair production reports.
• Manage a long-term, customer-focused plan, create a timeline and define key success indicators that support organizational goals.
• Report on critical performance metrics on a routine basis.
• Coordinate and develop cooperation and support from key business owners and stakeholders.
• Work cross-functionally with other departments to roll out new processes.
• Ensure inter-department priorities are aligned and make sure that the management group has all the information for making decisions.
• Oversee, lead, and participate in project meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.

Background/Requirements
• Requires a Bachelor’s degree and 1-3 years of job-related experience as preference..
• Experience with MS Office including but not limited to, Excel, Word, and PowerPoint.
• Must be able to write, read, analyze, and interpret technical journals and procedures.
• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).
• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.

Necessary Skills / Attributes
• The ability to develop and maintain excellent working relationships with multiple levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.
• Must be able to influence others in acceptance, and approval and to provide technical clarification.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical reviews,s and prepare reports, technical manuals, test procedures, and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Knowledge of Korean (speaking, reading, translating to English) is required.
• Work under very little supervision and guidance to identify and ensure the achievement of production team goals and to complete individual work assignments within established time frames.
• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Exposed to situations where only broad and general guidelines for solving problems exist.
• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.

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