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Customer Job

Operations Manager 3

Job ID: 25-09984
Pay rate range - $33/hr. to $35/hr. on W2
sSchedule: First 2 months on site all 5 days, then hybrid, 4 days in office, Friday WFH

Top skills:
Detail-oriented, project management, communication

KEY RESPONSIBILITIES/REQUIREMENTS:

Role & Responsibilities


This leader has the responsibility for strategic development and program operational support for Retail Go-to Market Activities.
You will work with the GTM Strategy & Planning team on the planning, execution, and evaluation of product launches. You will be responsible for stakeholder management, project planning, including milestone management, and risk and issue management.

Position Objective
• Be a strategic partner to assist in shaping and driving the GTM strategy for launches, including goal setting and measurement, and identification of gaps and opportunities to focus
• Ensure the successful implementation of program strategy, objectives, targets, and deliverables by closely collaborating with Retail, Product, and Marketing
• Adopt changes to address changing market conditions and evolving business
• Establish frameworks and standards for Program and Project Management
• Manage and/or compile program-related KPI's
• Ensure cross-program dependencies are managed and the dependency log is accurately maintained
• Define and embed project control and governance
• Provide Project planning and management, Milestone management, Scope management, Change Management across the project portfolio
• Preparing slides to communicate findings in a succinct and visual manner
• Communicate regularly and closely with HQ, Head of Departments, and Business Managers regarding information related to products as required to ensure effective and timely support

Minimum Qualifications
• Bachelor's degree preferred with a minimum of 5 years of relevant experience in Strategy & Planning, Product Management, Merchandising, Sales or Marketing Management experience
• Proven ability to successfully bring products to market and providing strategic guidance and operational oversight to GTM Strategy
• Ability to communicate effectively and craft compelling narratives to influence business and tactical stakeholders across all levels of the organization
• Exceptional problem-solving skills, including ability to operate in ambiguity and establishing frame works that apply to emerging business problems
• Strong organization and execution skills, including ability to operate independently and drive strategic initiatives from ideation to results
• Experience with a top retailer or consumer electronics strongly preferred
• Will need to be results-oriented, seek empowerment, inquisitive, and possess versatile communication styles
• Ability to influence, lead, motivate, and direct the activities cross cross-functional resources and support groups to attain objectives, establish project schedules, and execute within a specified timeline

Desired Characteristics:
• Constantly curious, leading by example to ensure research, insights, and data analytics drive our understanding of the customer and their needs
• Demonstrated experience in presentations, storytelling, and sound bites
• Self-starter, high level of energy, motivation, and ability to work independently, mobilize teams into actio,n and manage multiple projects with demanding platforms
• Leadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external stakeholders and decision-makers.
• Challenges the status quo, never settles and drives, innovates to find a better way
• Humble, proud and creates environments where team members enjoy accountability and fulfilment from working in your team.

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