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Customer Job

Product Analyst

Job ID: 25-10021
Job Title: Product Analyst
Location: Lehi, UT. Preferred- Lehi but open to remote candidates
Duration: 12 months
Contract Type: W2 only
Pay Rate: $70.43/Hour
 
Job Summary 
  • We are seeking a detail-oriented and agile-minded Platform Product Analyst to join our team.
  • The ideal candidate will be a strong communicator and critical thinker with a background in product management, agile delivery, and quality assurance.
  • This role is deeply embedded in the development lifecycle; working closely with engineering teams to drive agile ceremonies, ensure delivery quality, and support the development of new features.
  • The Product Analyst will help shape our platform roadmap and play a key role in setting operational standards for how we deliver solutions.
 
Key Responsibilities
  • Gather business requirements from stakeholders and customers and translate them into actionable Jira stories.
  • Lead and facilitate agile ceremonies including daily stand-ups, sprint planning, retrospectives, and backlog grooming.
  • Collaborate closely with engineering teams to ensure stories are well-defined, prioritized, and ready for development.
  • Own the QA process by documenting test suites, coordinating test automation efforts, and validating final delivery to production.
  • Partner with product managers and developers to ensure alignment on scope, timelines, and quality expectations.
  • Conduct user research, surveys, and interviews to gather feedback and validate product direction.
  • Monitor team delivery execution and suggest process improvements to enhance velocity and quality.
 
Required Skills
  • Bachelor’s degree in Computer Science, Business, or a related field, or relevant work experience.
  • 3 to 5 years of experience in a product analyst or agile delivery role, with experience in QA or process design being a plus.
  • Hands-on experience using Jira for project tracking and agile delivery.
  • Deep understanding of Scrum methodologies and experience facilitating agile ceremonies.
  • Familiarity with technologies such as ServiceNow ITSM (or similar, e.g., BMC Remedy, Zendesk, Jira ServiceDesk).

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