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Customer Job

Program Manager, Buying Programs

Job ID: 24-05947
Job Title: Program Manager, Buying Programs
Location: San Jose, CA (Hybrid)
Duration: 3-6 months
Contract Type: W2 only
Pay Rate: $81.90/Hour

Duties
  • The client's Buying Programs team offers scalable purchasing options for organizations of all sizes; our goal is to provide an overall exceptional buying experience for our customers. As a contractor on the Business Process Management team, you will be responsible for creating, testing and documenting business process and system improvements supporting all client's subscription and Buying Programs.

DUTIES:
  • Serve as product owner and UAT test lead for our B2B low touch Quote-to-Cash workflows.
  • Analyze complex business requirements, translate them into epics and user stories, and later into test scenarios and test plans.
  • Effectively communicate test strategy, test results, risks, and recommendations to the core project team and stakeholders.
  • Facilitate weekly collaboration meetings with cross-functional teams to address issues, discuss solutions, and prioritize system enhancements.
  • Write documentation and create process flow charts for new or changing business processes.
  • Triage Production issues and collaborate with cross-functional teams to find corrective solutions.
  • Participate in scrum calls, backlog grooming, prioritization, design sessions and demos, as needed.

Skills
  • 7+ years of relevant professional experience, working with diverse stakeholders across engineering, product management, product marketing and business teams
  • Proven ability to thrive in a fast-paced, dynamic environment, prioritize tasks effectively, and deliver results under tight deadlines.
  • Exceptional verbal and written communication skills; can effectively convey complex information to above stakeholders.
  • Quote-to-cash knowledge is a plus
  • Experience in sunsetting applications or processes is a plus
  • Strong analytical and problem-solving skills.
  • Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)
  • Other nice to have skills include experience with Jira, SAP, MS SharePoint, Atlassian Confluence, APIs / automation processes, and subscriptions business model knowledge

Education
  • Bachelor's degree or equivalent practical experience required

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