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Customer Job
Project Manager 5
Job ID: 25-07047
Pay rate range - $85/hr. to $90/hr. on W2Job Description:
Top skills:
1. Analytical Skills: need to be able to learn and understand key metrics used in MX and analyze this. And need to help build PPT slide based on this. Advanced Excel and PPT are required.
2. Communication Skills: need to be able to communicate with all teams with clear instruction and guide for strategic meeting prep. Should be able to communicate (speaking and written) clearly in English across a variety of mediums, including phone calls, emails, and face-to-face meetings.
3. Teamwork: ability to handle multiple tasks simultaneously, and excellent collaboration and communication skills to work effectively with colleagues and other departments within the organization
KEY RESPONSIBILITIES/REQUIREMENTS:
PRIMARY AREAS OF RESPONSIBILITY INCLUDE:
• Business Target Setting & Performance Evaluation
o Manage setting up short, mid- to long-term goals that the company (organization) wants to achieve to maximize business competitiveness and profit by establishing business goals and measuring and managing performance
o Measure and evaluate whether the goal is achieved based on objective evaluation indices. Suggest the right direction to organizations and employees in order to improve performances and manage to establish an efficient strategy to achieve the business goals efficiently.
o Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation.
• Business Issues Identification & Risk Management
o Manage developing strategies to enhance the competitiveness of business by establishing measures preemptively to identify issues such as incidents and accidents, deterioration in efficiency, low performance result in terms of target cost.
o Check the major issues of the business and establish counterplan, or assist the management in effective decision-making by recognizing potential business risks beforehand
o Review various factors like benchmarking activation among sub-organizations, performance and weakness comparison, inefficiency, and decreased competitiveness and review measures which can bring out improvement.
• Market & Competitive Analysis
o Constantly identify market and customer issues and trends, a competitor's development, sales, manufacturing issues and trends, changes in industry trend, new technologies. Review how much impact these factors have on our company and proceed with developing a measure to address these issues.
o Develops real-time insights on market trends, shifts in sales behaviors, new category entrants, to generate actionable reporting.
o Conduct ad hoc research on key market changes, competitive and customer moves (key announcements, intelligence)
• Business Performance Reviews:
o Develop and institutionalize business cadence to review performance and take action related to financial performance, demand planning, and business risks and opportunities to better align plans to financial objectives.
o Leads the monthly business review process across all carrier sales teams, including scheduling, developing framework of key topics to be addressed and managing the implementation of all action items.
• Integrated Operations Analysis & Reporting:
o Gather, analyze, report on key market performance, carrier strategy, competition and sales data to provide actionable strategies and insights for Senior Leadership
o Lead in the management of Sales Reporting and Analysis across the Mobile organization.
o Manage the development and update of sales dashboards, sales KPIs, early warning reports, and MBO management
• Strategic Initiatives and Tasks Management
o Track and manage various strategic initiatives, key tasks and requests in a systematic manner. (strategic Initiatives and tasks may come from Strategic Planning reviews, Top Management meetings, team workshops etc.)
o Collaborate across cross-functional teams to track down key tasks and activities and provide periodic and ad hoc updates on the progress.
o Organize and provide progress visibility to key stakeholders proactively
• Cross-functional Project / Process Management:
o Lead coordination and operation of cross-functional initiatives and projects to address specific business needs (e.g. Upgrade and Switching Innovation workshop)
o Develop key narratives and build project plans to organize, track and manage the projects throughout the year
o Conduct post mortems for enhancing the project outcome in the future
BACKGROUND & ATTRIBUTES:
• MBA or Bachelor's Degree with 10+ years of relevant experience in TMT area (technology, media, telecommunications); Master’s degree preferred.
• 5+ yrs. of internal business strategy and/or management consulting experience, with heavy focus on consumer technology business, marketing, project management, business transformation
• Strong quantitative skills and business acumen to understand business status and issues and drill down to identify solution paths in growing online channel business and shares.
• Ability to lead complex projects, and work effectively in a matrix environment
• Ability to efficiently scope and execute concrete strategic initiatives
• Demonstrated success leading teams and establishing effective working relationships with executives in varied areas, including global HQ counterparts.
• Demonstrated strategic thinker who can turn strategic objectives into practical actions
• Problem-solver with optimistic attitude & passion for delivering results.
• High energy, works with a strong sense of urgency, highly responsive in a fast-paced environment
• Expertise in developing business strategy, marketing and sales presentations, using Word, Excel and PowerPoint.
• Excellent communication skills and collaboration skills.
BEHAVIORAL & LEADERSHIP COMPETENCIES
• EXCELLENCE
Drives action with humility, EQ, and an unwavering passion for performance and results
• CHANGE
Embodies and encourages intelligent creativity
• CO PROSPERITY
Navigates highly matrixed and complex organizations successfully as part of a team
• PEOPLE
Builds and develops best-in-class teams built on trust, accountability and mutual respect for each other and the organization
• INTEGRITY
Inspires trust, confidence, and consensus across the organization by fostering relationships
Necessary Skills and attributes:
• Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the team in lab and field trials related to introduction of products sold to the customer.
Physical/Mental Demands:
• Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand/finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
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