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Senior Business & Marketing Operations Manager

Job ID: 25-09708
Job Title: Senior Business & Marketing Operations Manager
Location: San Francisco, CA 94107
Duration: 12 months
Contract Type: W2 only
Pay Rate: $95.07/Hour
 
The Opportunity
  • Seeking a collaborative Senior Business & Marketing Operations Manager to support Client’s Product Marketing team. Ideal for those looking for a high-impact role who thrives at the intersection of strategy, operations, and execution.
  • This individual will work closely with PMM leadership and partners in Product, Marketing, Finance, and GTM to enhance business performance and operational systems.
 
Job Responsibilities
Strategy & Business Operations
  • Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
  • Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
  • Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
  • Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
  • Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
  • Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment
  • Marketing Operations
  • Engage with the global marketing organization to assess and boost marketing program efficiency across campaigns, launches, and customer segments
  • Support development of marketing investment strategy and help align program spend to strategic objectives
  • Track and report on marketing funnel metrics, working closely with GMO and performance marketing teams
  • Optimize campaign planning, execution, and reporting workflows to improve visibility, accountability, and speed
 
Program Execution & Change Enablement
  • Lead key projects that span product, marketing, and go-to-market teams—from concept through execution
  • Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
  • Bring a mentality of continuous improvement—identifying inefficiencies, proposing solutions, and streamlining execution
 
Required Skills
  • 5–7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
  • Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
  • Experience supporting senior leadership and communicating effectively across levels, including executive forums
  • Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
  • Excellent communication and storytelling abilities—written and verbal
  • Comfortable working in matrixed environments, with a track record of cross-functional influence
  • Excellent critical thinking skills with a bias toward action and simplification
  • Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
  • Bachelor’s degree required; MBA or advanced degree preferred
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