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Specialist, Training

Job ID: 25-09336
Title: Specialist, Training
Location: Novato, CA 94949 
Duration: 8 Months
 
SUMMARY
The Training Specialist's primary function is to ensure our learning management system is effective and efficient. He or she will interact with customers to streamline curricula within the LMS.
They will ensure that customers are adequately credited for the training necessary to properly and consistently perform their functions, and assist in identifying and implementing improvements to processes that will lead to gained efficiencies and reduce costs.
This position reports through the training function within the Business Operations department and supports the Novato manufacturing site and its support groups.

This position is responsible for
Administration of the Learning Management System (LMS) to ensure seamless customer experience for the users of *** manufacturing and manufacturing support groups
Provision of training reports in support of audit and inspection
Leading or assisting department projects as needed
RESPONSIBILITIES
LMS Administrative Requests
Building training curricula in association with the customer department/group
Supporting project on migrating to paperless credit system
Processing of training assignment requests, including curricula and user group creation and modification
Processing Node structure changes and the associated re-grouping of personnel
Entering of training record data for non-LMS driven activities
Integrating multiple types of e-Learning training modules into the LMS
Creation, editing and archive of documentation as directed by department management
Creation and delivery of custom reports as requested
Maintain and update training database
Additional Responsibilities

Participate in internal and external audits and inspections
Review documents (SOPs) and TNAs, provide feedback on the contents, and assess the training needs and requirements for new and revised procedures.
Supporting department logistics as needed
Deliver trainings as applicable
Interact with customers across manufacturing and support groups to Address technical support inquiries
Train on administrator tools and an ad-hoc and planned basis
Guide/educate customers in the design of curricula and the associated implementation in the LMS to maximize efficiency and ensure consistency across learning content
Support department logistics as needed

Improving Processes
Identify and recommend process improvements
Lead or support improvement projects for training systems or programs

Required Skills
Effective customer service across all levels of business
Administration of the LMS, ComplianceWire
Application of data integrity best practices in a corporate environment
Use of web-based database software applications
Desired Skills :
4-6 years experience of professional training experience
2-4 years in a regulated environment supporting highly technical processes (e.g. life sciences, energy, aviation, nuclear industries)
Instructional design skills
Excellent written and verbal communication skills
Strong attention to detail
Ability to comprehend technical information related to equipment, process and regulatory expectations
Organizational skills to coordinately multi-discipline projects
Problem solving and analytical skills
Familiarity with:
Biotech, Pharmaceutical and/or Medical Device Industry
Proficiency:
Microsoft Office Suite – Excel, Outlook, Sharepoint, Visio, Word
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