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Sr. Instructional Designer – Design, Media & Experience

Job ID: 24-06030
Pay rate range - $33/hr. to $35/hr. on W2
Schedule: 4 days in office – Monday thru Thursday, Fri WFH

Top skills:
Storyline
Adobe Products (InDesign, Photoshop)
Instructional Design experience supporting sales organizations

Summary:
The main function of a designer is to create designs, concepts, and sample layouts based on design principles and concepts.
A typical designer needs to have a high level of creativity and be able to communicate their ideas to both internal and external clients.
The ability to be flexible to client demands, work well under pressure, and multi-task are required skills.

KEY RESPONSIBILITIES/REQUIREMENTS:
Duties and Responsibilities:
As part of the Retail Learning COE team, this role will be in our content organization, focused on working cross-functionally to build learning experiences.
Detailed Responsibilities may include but not be limited to:
• Work with stakeholders to determine content development needs and solutions
• Develop, write, and coordinate learning sources and materials working with subject matter experts for specific details.
• Function as a Project or Program Manager as needed to see learning efforts to implementation.
• Become a curator of learning sources to support broad employee and talent pools.
• Partner with other account team leads to develop product and services training for the portfolio of Mobile and Mobile Computing space
• Partner with facilitators to ensure the implementation of programs.
• Ability to manage and provide reporting across the training organization
• Understanding of technology solutions and operations from a learning perspective

We are looking for:
• Creative: Experience Design and ability to create simulated learning in addition to other modalities.
• Collaborative: Ability to work closely with SMEs, gain business acumen, and understand what is needed to drive success promptly.
• Adaptable: the ability to switch gears due to the demand of the business to meet new deadlines.
• Thorough: the ability to condense the content in a concise and understandable format for the audience.

Position Requirements:
The candidate will have excellent communication and interpersonal skills. Background in retail, mobile or other product-based OEM’s a plus. The ideal candidate brings superior execution ability to drive out content and material with accuracy in a timely fashion to impact our retail partnership. This role is based in Plano, TX, travels approximately 25%.

• Bachelor's Degree with 6 – 10 years of directly related experience is required;
• Prior experience will include developing and planning employee training programs. Line of sight to Go to Market and product training is a plus.
• Demonstrated experience working effectively with individuals, groups, and other organizational units to carry out the goals of a training function.
• A strong team orientation and a dedication to the success of the team's objectives. Proficient in MS Office applications, especially Word, Excel, PowerPoint, and Visio.
• Instructional design experience supporting retail/sales, including e-learning and rapid design principles; or combined work experience and education. Must have experience developing materials that build knowledge and skill.
• Exposure and ability to speak to adult learning principles (Bloom’s Taxonomy, Experiential development & facilitation)
• Understand models of design (ADDIE, SAM); virtual facilitation tools (Adobe Connect 9, Webex); content management systems; and learning management systems
• Expert experience with e-Learning authoring tools such as Storyline and/or Adobe Captivate
• Expert proficiency with Articulate Storyline, and Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Adobe Design Premium, including Photoshop and Illustrator.
• Experience in Captivate, Camtasia, Flash, HTML5, Adobe Acrobat X Pro
• Demonstrated ability to build graphics and rapid video development is also a plus.
• Knowledge of Learning Management Systems and emerging learning technology.
• Demonstrated ability to design and develop AR/VR content is also a plus.
• Demonstrated ability to design and develop web-based content and maintain website preferred.
• Experience in retail customer service and/or sales is heavily desired.
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