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Customer Job

Supply Chain Analyst 1

Job ID: 26-00107
Pay rate range - $20/hr. to $22/hr. o W2
Schedule: FULLY ONSITE 

Job Description:

Top skills:

1) MS Excel - strong expertise level
2) SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non warehouse related) / E-commerce)
3) Analytical/Critical Thinking – strong capability "

Education and Work Experience: Preferred Bachelor’s degree in Supply Chain, Operations,
or 2-4 years work experience in relevant field" 2-4 yrs. of experience

KEY RESPONSIBILITES/REQUIREMENTS:

General Description:

Candidate will be expected to execute the operational duties to support DA business related to Direct to Consumer/E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross-functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker.
Duties and Responsibilities:
• Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization
• Inventory feed, stock out recovery, assortment management, in stock reporting
• Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests
• Communicate product supply to Sales Team and Order Management
• Identify and resolve complex customer order issues in conjunction with Sales and Order Management team
• Reporting and Root cause Analysis
• Daily interaction regarding product availability, allocation, and transition planning
• Proactively identify and challenge activities that will detract from planned objectives
• Maintain a high efficiency workflow process
• Process innovation and creative thinking
• Ability to meet tight deadlines
• Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information
• Partner with logistics planners on outbound logistics issues and account specific service expectations

Necessary Skills/ Attributes:
• Strong communication, customer service and organizational skills
• Strong Math, critical thinking and problem solving abilities, detail oriented
• Competency in SAP Systems and Microsoft Office (especially Excel)
• Ability to interact with all levels of management, and work in a fast paced, and dynamic environment
• Self-motivated but also has the ability to work well in a team, and meet demanding time fences
• Strong customer service and decision making skills
• Weekend and holiday work required as needed

Education/Background
• Preferred Bachelor's degree in Supply Chain, Operations, or 2-4 years work experience in relevant field
• Solid experience in a forecasting/allocation environment preferred, or strong experience in operations

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