Back

Job details
Apply Application

Customer Job

Warranty Admin

Job ID: 25-07030

Pay rate range - $23/hr. to $26/hr. on W2

Job Description:

Top Skills:
Bi-lingual preferred (English/Korean)
Excellent written and verbal communication
Strong attention to detail
Ability to handle multiple tasks with frequent interruptions
Knowledge of basic accounting processes and procedures
Advanced skills in MS Office (Excel, PowerPoint)
SAP experience preferred

Summary:
The main function of the warranty admin is to ensure our Service Partners are paid on time and accurately and take care of all internal and external escalations.

Responsibilities and Duties:
• Daily communication with outsourced team in Rivervale, NJ to assist and resolve daily issues and escalations
• Perform warranty closing (once a month) ensuring payment goes out to our Service Partners
• Assisting in auditing of warranty claims before closing
• Responsible for managing all master data-related registration/changes in our system
• Responsible to manage all Q&A’s from our Service Partners
• Handle all internal/external escalations from Service Partners and Field Ops
• Create W_VOC to escalate error cases to HQ
• Assist in preparing materials in MS Office applications such as Word, Excel, and PowerPoint to be presented within and outside of the warranty team
• Prepare Ad Hoc reports related to warranty trends, cost, etc.

Background/Experience Required:
• Bachelor’s degree required
• 1+ year of work experience (accounting background a plus)
• SAP experience preferred
• Advanced skills in MS Office (Excel, PowerPoint, Word)
• Good communication skills
• Bi-lingual preferred (English/Korean)

CV or resume

Choose file

or drag and drop file here

For best results, upload *.doc/.docx/.pdf format files only (File size must be less than 2MB)

Personal information

Tell us something about yourself

First Name *

Last Name *

Email ID *

Phone Number *

Total Experience *

LinkedIn Profile

Captcha *

By entering the information above, you allow Intelliswift to collect, obtain, store and transfer your data for this and any other future job postings. If you wish to withdraw your consent, you may write to us at informationsecurity@intelliswift.com

How may I help you?

Intelliswift's Data & Artificial Intelligence Solutions form strategic alliances to deliver unmatched digital excellence. By unlocking the power of Data and AI in the cloud, we help accelerate the next wave of product and market growth.

Interview

Case study

Blog

Intelliswift's Business Intelligence & Analytics solutions transform data into intelligent decisions, empowering businesses with real-time insights and a scalable growth model. Our robust services convert complex data into actionable insights through compelling visuals and AI-powered analytics.

Our Data Engineering solutions help enterprises create scalable AI/ML platforms, enhancing insights and driving business success through innovation. Our approach ensures a profound digital transformation, aligning your data infrastructure with current and future needs.

Blog

Blog

Blog

Interview

Elevate your enterprise with our Digital Enterprise solutions. Smoothly integrate people, processes, and advanced technologies for modernization across mobile, web, cloud, social, and analytics.

Blog

Case Study

Datasheet

Case Study

Blog

Cybersecurity is crucial in modern business. We prioritize securing your business value chain and protecting digital and physical perimeters, internal processes, human resources, applications, data, and networks.

Case Study

Case Study

Simplify Technology infrastructure with our Digital Integration - tailored solutions in API management, Google Cloud Platform, Enterprise Integration, and Microservices. Achieve efficient cloud-enabled integration, cutting-edge services, and robust governance.

Blog

Blog

Datasheet

Navigate the evolving business landscape with our customer-centric enterprise solutions. From ERP and CRM to CMS and ITSM, we empower growth with efficient and cost-effective solutions.

Experience the transformative impact on your business with our Salesforce Center of Excellence, a hub of innovation and expertise poised to elevate your operations to new heights. Our highly certified team ensures exceptional results across industries, delivering quick wins and lasting value.

Blog

Blog

Effective project management is critical for Technology PMOs, especially with today's distributed teams and numerous business applications. Intelliswift's specialized Smartsheet services help bridge gaps in people and process management.

Datasheet

Webinar

Discover Digital Product Engineering with us, leveraging advanced technologies like Blockchain, AI, and IoT. Accelerate your roadmap through extended engineering centers, Microservices, and agile models, embracing innovation with tailored solutions.

Blog

Case Study

Datasheet

Strategize and innovate with our product development experts. From conceptualization to technology and architecture, we guide your journey for scalable, future-proof solutions tailored to your needs.

Embrace the future with our agile solutions—from product conceptualization to modernization. We offer industry-leading development, UX/UI design, and applied AI services seamlessly integrated through our comprehensive in-built framework.

Navigate the complexities of product engineering with our integrated Product Lifecycle Services. Explore our Performance Engineering, DevOps Solutions, and Sustenance Engineering services for holistic and effective outcomes.

From navigating the evolving technology landscape to addressing skills gaps, explore our technology solutions. Redefine your digital processes with innovation-led engineering, analytics-driven platforms, and people-centric solutions.

Blog

Datasheet

Blog

Elevate your position in the dynamic financial landscape with customized solutions that streamline operations, integrate customer data visibility, enhance security, and incorporate cutting-edge fraud detection and digital transformation tools.

Blog

Case Study

Datasheet

Blog

Case Study

Intelliswift's healthcare services revolutionize operations, elevate patient care, and ensure regulatory compliance, giving healthcare businesses a transformative edge. Our holistic Technology solutions empower seamless, patient-centric services.

Case Study

Blog

Case Study

Explore Intelliswift's solutions for the dynamic pharmaceutical sector, spanning DMA Advisory, Data Science & Analytics, Data Management & Engineering, and Veeva CRM Management & Engineering for optimized operations.

Case Study

Case Study

Blog

Our energy & utilities solutions elevate businesses to become hyper-connected enterprises and realize their net-zero goals with real-time monitoring, predictive maintenance, and demand response implementation.

Blog

Infographic

Blog

At Intelliswift, we specialize in delivering cutting-edge solutions in big data and analytics, generative artificial intelligence, machine learning, and cloud computing to the manufacturing industry.

Thought Leader Blog

Blog

Blog

Intelliswift redefines retail success through digital transformation, focusing on enhanced customer experiences, compelling marketing insights, and agile business transformation in the dynamic retail landscape.

Blog

Case Study

Blog

As a global leader in Digital Product Engineering, Data Management, Analytics & AI, and Digital Enterprise Solutions, we are led by a team of passionate and technology-driven innovators who infuse a commitment to embracing innovation into everything we do.

At Intelliswift, our vibrant culture, defined by innovation and passion, encourages Intellians to explore their full potential, contribute authentically, and collectively shape a better world through inclusive and empowering teamwork.

Discover visionary leadership at Intelliswift—industry experts embodying a Love for New. Our global executive team, comprised of thought leaders driving progress, ensures client success with expertise and motivation.

Embark on a journey through our collective triumphs. Uncover the awards and accolades that showcase our unwavering commitment to excellence, advancement, and the success of our clients.

We are taking the lead to make a serious impact on our communities by supporting both local and national charities, nonprofits, and organizations. Intelliswift provides and encourages all employees to volunteer for opportunities and organizations that are important to them.

Explore a resilient future through Intelliswift's Events and Webinars. Elevate your knowledge with thought leadership, fostering meaningful conversations and actionable decisions for organizational growth.

Get a comprehensive view of our journey that underscores our steadfast commitment to excellence. Dive into the latest updates showcasing our evolution, achievements, and strategic executions.

At Intelliswift, we prioritize Diversity, Equity, and Inclusion (DEI), fostering an inclusive workplace by attracting diverse talent, promoting gender diversity, and ensuring equitable practices globally.

The Intelliswift Alumni Network aims to foster connection and inspiration within the worldwide Intelliswift community, encouraging members to enhance their professional networks and stay connected with fellow Intelliswift alums.

Navigate your professional journey with us. Join our community of like-minded professionals, where collaboration and continuous learning propel you toward unparalleled career growth and fulfillment.

Join us to work on challenging projects, embrace new technologies, and collaborate with global brands. Discover an environment that fosters creativity, values diversity, and offers continuous learning opportunities, empowering you to thrive in your professional journey.

iNurture is a focused initiative where we seek young professionals from a non-engineering background with a passion for coding. The program provides the perfect gateway into the Technology industry.

Intelliswift's Data & Artificial Intelligence Solutions form strategic alliances to deliver unmatched digital excellence. By unlocking the power of Data and AI in the cloud, we help accelerate the next wave of product and market growth.